Ordering and payments

Ordering at Tintrio

How can I place an order?

Here's how you can place an order with us:

Browse through our ample assortment to find the product(s) you need. You can either navigate through one of the categories in the header of our webshop, or use the magnifying glass in the top right corner to perform a search query.
Add the product(s) to your cart and proceed to the check-out.
Fill out your personal information. Do you have an account at Tintrio? Great! Then you can simply log in and have everything already filled out for you. No account yet? No worries, you can still create one while ordering. Please note it is also possible to place an order as a guest.
Select the shipping and payment method of your choice.
Accept our general terms and conditions and place your order! It's as simple as that! :)

Ordering a custom colour paint? Do not forget to fill out the colour code! Here's more information on how to find the right colour and its colour code.

Payment methods

How can I pay for my order?

Credit card

Visa or Mastercard

Bancontact

Ecocheques

Digital ecocheques by Monizze or Sodexo. Only for products with EU Ecolabel.

iDEAL

Klarna - Pay later

Banktransfer

Invoice

Pay on collection

Pay for your order conveniently when you pick it up in our store.

Paying for your order is very easy and can be done through one of the above payment methods:

More detailed information about each payment method can be found in our Helpcenter.

Frequently Asked Questions

Here are a few FAQ articles from our Helpcenter that might be of use to you. You can visit our Helpcenter to find more articles about this category.

#	Profile	Method	Type	Status	URL	Time
1	e37a5c	GET	xhr	204	/en/widgets/checkout/info	719 ms
2	2b9252	POST	xhr	200	/consent-mode/gshop-cookie-group	759 ms
3	efce5a	POST	xhr	200	/en/maxia-tax-switch	667 ms
4	n/a	GET	fetch	200	https://sw-assets.ekomiapps.de/data_files/widget/sf15269264de1124bfbea.json	353 ms
5	n/a	GET	fetch	200	https://sw-assets.ekomiapps.de/resources/language/138_en.json	338 ms
6	n/a	GET	fetch	n/a	https://sw-assets.ekomiapps.de/data_files/json/152692_seller_summary.json	100 ms

Ordering and payments

Ordering at Tintrio

Payment methods

Frequently Asked Questions

Can I get an invoice?

I didn't receive an order confirmation. What do I do?

I got an error message during payment. What do I do?